{"id":9640,"date":"2026-11-05T23:05:42","date_gmt":"2026-11-05T17:35:42","guid":{"rendered":"https:\/\/braintannica.com\/blog\/?page_id=9640"},"modified":"2026-11-05T23:05:42","modified_gmt":"2026-11-05T17:35:42","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/braintannica.com\/blog\/refund-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9640\" class=\"elementor elementor-9640\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-4718730b e-con e-atomic-element e-flexbox-base e-default-section e-568cd87f-58e7 \" data-id=\"4718730b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"4718730b\" data-e-type=\"e-flexbox\" data-id=\"4718730b\">\n    \t\t\t<p class=\"bt-eyebrow e-paragraph-base e-default-p\" data-interaction-id=\"636865c7\" data-e-type=\"widget\" data-id=\"636865c7\">Legal<\/p>\n\t\t\t\t\t<h1 data-interaction-id=\"177995f0\" class=\"e-2a4ece82-faf4 e-heading-base e-default-h1\" data-e-type=\"widget\" data-id=\"177995f0\">Refund &amp; Cancellation Policy<\/h1>\n\t\t\t\t\t<p class=\"e-4568246-ae81 e-paragraph-base e-default-p\" data-interaction-id=\"4751f41\" data-e-type=\"widget\" data-id=\"4751f41\">Last updated: 5 November 2026<\/p>\n\t\t\n<\/section>\n<div class=\"elementor-element elementor-element-360c768f e-con e-atomic-element e-div-block-base e-default-div e-6688b425-bc5f \" data-id=\"360c768f\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"360c768f\" data-e-type=\"e-div-block\" data-id=\"360c768f\">\n    <div class=\"elementor-element elementor-element-225b0596 e-con e-atomic-element e-div-block-base e-default-div e-24b8716b-ac46 \" data-id=\"225b0596\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"225b0596\" data-e-type=\"e-div-block\" data-id=\"225b0596\">\n    \t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"6c5698f5\" data-e-type=\"widget\" data-id=\"6c5698f5\">Braintannica sells digital products (eBooks and playbooks) that are delivered instantly after payment. Because a digital file cannot be returned once it has been downloaded or viewed, our refund rules are as follows.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"6cea9a27\" class=\"e-529bca5d-7c32 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"6cea9a27\">When we refund in full<\/h2>\n\t\t\t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"3c6c133\" data-e-type=\"widget\" data-id=\"3c6c133\"><ul><li><strong>Duplicate payment:<\/strong> you were charged more than once for the same order.<\/li><li><strong>Not delivered:<\/strong> your payment went through but you did not receive the download or access, and we cannot fix it within 2 business days of you contacting us.<\/li><li><strong>Faulty file:<\/strong> the file is damaged or will not open, and we cannot send you a working copy within 3 business days.<\/li><\/ul><\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"150a20c0\" class=\"e-4d3cac55-70ae e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"150a20c0\">When we cannot refund<\/h2>\n\t\t\t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"7d5032f8\" data-e-type=\"widget\" data-id=\"7d5032f8\">Once a product has been delivered and downloaded or viewed, we do not offer refunds for a change of mind, for buying by mistake, or because the content did not meet personal expectations. Please read the product page and the free preview before you buy.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"665ac1eb\" class=\"e-5a4b800e-2100 e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"665ac1eb\">Cancellation<\/h2>\n\t\t\t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"3049c8f7\" data-e-type=\"widget\" data-id=\"3049c8f7\">Our products are one-time purchases, not subscriptions, so there is nothing to cancel after purchase. You can cancel at any point before completing payment.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"56a050a1\" class=\"e-6a93f549-e2de e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"56a050a1\">How to request a refund<\/h2>\n\t\t\t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"43d3d7f6\" data-e-type=\"widget\" data-id=\"43d3d7f6\">Email <a href=\"mailto:s0271t@gmail.com\">s0271t@gmail.com<\/a> within 7 days of purchase with your order ID, the email address used at checkout and a short description of the problem. We reply within 2 business days. Approved refunds are made to your original payment method within 5\u20137 business days; your bank may take a little longer to show the credit.<\/p>\n\t\t\t\t\t<h2 data-interaction-id=\"2267d17b\" class=\"e-71118ab2-53be e-heading-base e-default-h2\" data-e-type=\"widget\" data-id=\"2267d17b\">Contact<\/h2>\n\t\t\t\t\t<p class=\"e-paragraph-base e-default-p\" data-interaction-id=\"1c2f62aa\" data-e-type=\"widget\" data-id=\"1c2f62aa\">Braintannica \u00b7 Sanket Arora \u00b7 Bengaluru, Karnataka, India<br>Email: <a href=\"mailto:s0271t@gmail.com\">s0271t@gmail.com<\/a><br>See also our <a href=\"https:\/\/braintannica.com\/blog\/terms\/\">Terms &amp; Conditions<\/a> and <a href=\"https:\/\/braintannica.com\/blog\/delivery-policy\/\">Delivery Policy<\/a>.<\/p>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Legal Refund &amp; Cancellation Policy Last updated: 5 November 2026 Braintannica sells digital products (eBooks and playbooks) that are delivered instantly after payment. Because a digital file cannot be returned once it has been downloaded or viewed, our refund rules are as follows. When we refund in full Duplicate payment: you were charged more than [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-9640","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Cancellation Policy - Braintannica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/braintannica.com\/blog\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Cancellation Policy - Braintannica\" \/>\n<meta property=\"og:description\" content=\"Legal Refund &amp; Cancellation Policy Last updated: 5 November 2026 Braintannica sells digital products (eBooks and playbooks) that are delivered instantly after payment. Because a digital file cannot be returned once it has been downloaded or viewed, our refund rules are as follows. 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